Frequently Asked Questions (FAQ's)

Storage Express Florida is dedicated to providing you with the best in customer service. Below are the answers to many of the most common questions. If your questions are not answered here, please feel free to contact your nearest facility and speak to one of our Self Storage Professionals.

How long do I have to sign up for?
We offer month to month leases, meaning no long term contracts.

When can I get to my belongings?
Our gate access hours are from 6:00 am to 10:00 pm, 365 days per year. Our office hours are from 9:00 am to 6:00 pm, Monday-Saturday, and from 10:00 am to 4:00 pm on Sunday.

How much notice must be given when I move out?
We require a 10-day written notice prior to move out. Full details on the vacating policy will be provided for you at the time of move-in.

Do you offer a mover?
Please contact a facility near you for full details. We would also be more than happy to recommend a reliable local mover.

How can I make a payment?
Payments can be processed by mail, or in person. You may also arrange to have payment be automatically deducted from your credit card. Please ask your manager about this feature. All of our facilities are equipped with a payment drop box; however we do not recommend this for cash payments.

What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your needs. Unit sizes and prices vary by location. Please contact a facility near you for available sizes and prices.

How do I calculate how much storage space to rent?
Our expert managers can assist you in determining the right unit size. Just give us a brief description of what will be stored, and we'll help you determine how much space is needed. You can also refer to the helpful sections of our website under Unit Sizes and Storage Tips.

What forms of payment do you accept?
We accept Cash, Checks, Visa, MasterCard, Discover and American Express! Please ask about our credit card auto-pay program!

Do you sell locks, packing and moving supplies?
Yes, we sell everything from bubble wrap to boxes and locks. Each tenant is responsible for placing their own lock on their unit. We also sell accessory moving supplies - such as cell insert kits and individual foam sheets - at each location in the store office.

Do you have outdoor storage for boats, RVs and other vehicles?
Yes, we have space for Boats, RVs, Commercial Vehicles, Semi-trailers, Trucks and Cars at our Storage Express Lauderhill and Pompano Beach locations.